Question 1

How does Hidayara match me with the right tutor?

Accepted Answer

When you submit your tuition requirements (grade, subject, location/online preference, schedule, and budget), our academic team evaluates student needs and assigns a 100% verified educator who specializes in that specific board and syllabus.

Question 2

Is the initial trial / demo class completely free?

Accepted Answer

Yes! We provide a 1-on-1 free demo session with your assigned tutor so you can evaluate their teaching approach, subject mastery, and communication rapport with the student before confirming regular tuition.

Question 3

How are tutors on Hidayara background verified?

Accepted Answer

Every tutor undergoes a strict multi-tier verification process including official government photo ID verification, academic degree & qualification validation, criminal background clearance, and teaching skills evaluation.

Question 4

What happens if I am not satisfied with the assigned tutor after the demo?

Accepted Answer

If you feel the assigned educator is not the ideal match for your child, our academic coordinator will assign a new expert tutor tailored to your specific preferences free of charge.

Question 5

How are tuition fees structured and protected?

Accepted Answer

Tuition rates are transparently communicated based on grade level, subject, and frequency. All fee payments are protected under Hidayara Escrow Protection and are only disbursed to tutors after classes are successfully conducted.

Question 6

Can I choose between Home Tuition and Online Classes?

Accepted Answer

Yes! You can choose Home Tuition (where a qualified tutor visits your home) or 1-on-1 Live Online Tuition (via interactive online classroom) based on your location and convenience.

Question 7

How fast will I get a tutor assigned after submitting my requirement?

Accepted Answer

Our average matching time is under 24 hours. Once a top-rated tutor is assigned, our team contacts you to schedule the free trial class at your preferred time slot.

Question 8

Are there any hidden service or registration fees for parents?

Accepted Answer

No. Submitting your requirement and taking the trial demo class is 100% free. You only pay for the scheduled tuition sessions once you choose to continue with your assigned tutor.

Question 9

Can I change the class schedule or timing later?

Accepted Answer

Yes, scheduling is flexible. You can coordinate directly with your assigned tutor or contact your Hidayara academic manager to adjust class timings, weekly days, or monthly session limits.

Question 10

What subjects and education boards do your tutors cover?

Accepted Answer

Our educators cover all major subjects (Mathematics, Physics, Chemistry, Biology, English, Commerce, Computer Science) across CBSE, ICSE, State Boards, IB, and IGCSE curriculums from Grade 1 to Grade 12 as well as entrance exams.

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